Knowledgebase

When you register a domain name (no matter with what Registrar) you are required to give certain personal information to show you are the owner of the domain. Your information is used for:

• Identifying you as the Registrant of the domain

• The Registrar contacting you about your domain

• Inphase contacting you and the Registrar about your domain

• A lookup of information (WHOIS), showing who has registered the given domain name

You can hide your personal information from the WHOIS lookup, but by default it is revealed.

If your contact information is not reliable and accurate so that you can’t be contacted, you could lose your domain or cause an interruption in service.

You should check your information ever so often to verify the accuracy of your contact information and if need be, correct it.

Here is how to edit your Contact Information for your domain:

1. Logon to your Inphase Account

2. Click Domains on the Main Menu

3. Click My Domains

4. Locate the Domain for which you want to edit

5. Click the tool icon at the far right of the domain name (has a wrench as icon)

6. Click Contact Information on the Manage Module (left side-bar)

7. Select the Contact for which you want to edit

   1. Registrant Contact (You as the owner of the domain)

   2. Admin Contact (You or an appointee as an administrator)

   3. Tech Contact  (You or an appointee for technical support)

   4. Billing Contact (You or an appointee for billing purposes)

If you have Maintenance service with Inphase, you could use Inphase as a Tech Contact.

It’s a good idea to have more than one Contact person in case one can’t be contacted, the other one can.