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Usually, the glossary is the first means of help that the end-user considers in order to solve a problem. It interrupts the workflow only momentarily, allowing the user to get back to her or his business quickly.
You can use the special menu at the top of the Glossary to locate the term you need to define. Click on the letter that represents the first letter of the word. For example, if I needed to define the term "favicon," I would click the letter "F".
That procedure will take you to a page that lists all terms starting with your desired letter. From there, scroll down the page until you locate your term.
Although Inphase adds to the glossary periodically, the glossary may not contain every term that you need to define.
If you find yourself in that situation, Inphase invites you to send the word to be considered as an addition to the list. Please note the word and send it via email to webmaster@inphasehosting.info
Inphase will define the term for you and consider it as an addition to its glossary.